Mineralife LLC Privacy Statement, Shipping and other Polices.
We use the information we collect on the site to make shopping at Mineralife LLC possible and to enhance your overall shopping and experience. We do not sell, trade, rent or loan your personal information to others, unless instructed by a court of law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
What information do we collect?
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Mineralife LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Please call 1-800-303-1376 or E-Mail firstname.lastname@example.org
Terms & Conditions
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Standard shipping rate is $4.99 plus $0.80 per item for orders within the 48 contiguous United States. Orders over $89.99 ship FREE. Additional shipping fees apply to all orders shipping to Alaska, Hawaii, US Territories and Canada. Additional shipping fees also apply to all international orders. For more information, please read our shipping policy details below. Free shipping applies to standard USPS shipping only.
For orders shipping to Alaska, Hawaii, Puerto Rico, American Samoa, Micronesia, Guam, Marshall Islands, Mariana Islands, Palau and the Virgin Islands and Canada please add an additional $3.00 to the standard base shipping rate. Please allow up to 10 business days from the date of shipment for delivery. $4.99 + $3.00 = $7.99 + $0.80 per item. Orders over $99.99 ship free. (Standard USPS shipping only)
Mineralife will ship your order by USPS (Post Office) or UPS (available only in the contiguous 48 states) Please allow 3-7 business days for delivery, depending on destination. For faster delivery, you can have your order shipped, USPS Priority Mail,UPS 2nd Day Air or 3 Day for an additional charge.
Orders received by 1 PM Mountain Time, Monday - Friday will be shipped the same day, provided that items are in stock. Orders received after 1 PM Mountain Time,Monday through Friday will be processed the next business day
All orders received over the weekend (Friday - Sunday) will not be processed until Monday a.m., and will then be shipped that day.
All shipments to P.O. Boxes and APO/FPO addresses must be shipped via USPS.
About International Shipping
Mineralife is NOT responsible for any customs, taxes, and/or duties levied by foreign customs. Buyer should check with local customs agency about duties before purchasing.
Mineralife LLC will refund the purchase price for all authorized returns within 30 days of purchase. Please call 1-800-303-1376 or E-Mail email@example.com to authorize in advance of return. Returned products must be unopened and sealed, unless defective. We will not be responsible for shipping and handling on returned items. Orders that are incorrectly placed with Mineralife, or placed in error, will be refunded for the full purchase price, less the shipping charge incurred by Mineralife. Mineralife does not charge a restocking fee. We recommend using UPS, FedEx or some other form of insured mail for returns as we cannot be responsible for items that never make it back to our warehouse.
Items that are older than 30 days will be taken back on an individual basis only. Please contact us to see if you are eligible for a refund.
While we always try to ship orders completely, occasionally back orders do occur. Short term back orders will be filled as soon as they become available. If we are out of an item, we will notify you promptly via email. In addition, we will ship the part of your order that is in stock so you don't have to wait on your whole order for one item. There is no additional shipping charge if this occurs.
All orders shipped to addresses incorrectly supplied by the customer will be reshipped at the expense of the customer. The customer will be notified of reshipped packages before reshipping. In regards to orders shipped to the correct address, if delivery is incorrectly refused by the recipient, and the package is returned to sender, the recipient will be responsible for the additional shipping charges to reship the package.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Mineralife LLC. The collective work includes works that are licensed to Mineralife LLC. Copyright 2007, Mineralife LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Mineralife LLC or purchasing Mineralife LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Mineralife LLC or to purchase Mineralife LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Mineralife LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Mineralife LLC used in the site are trademarks or registered trademarks of Mineralife LLC.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Mineralife LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Mineralife LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Mineralife LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Mineralife LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Mineralife LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Mineralife LLC product is mistakenly listed at an incorrect price, Mineralife LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Mineralife LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Mineralife LLC shall issue a credit to your credit card account in the amount of the incorrect price.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Mineralife LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Mineralife LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Mineralife LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Mineralife LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Mineralife LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless Mineralife LLC , its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Mineralife LLC may link to sites operated by third parties. However, even if the third party is affiliated with Mineralife LLC, Mineralife LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Mineralife LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Mineralife LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
The products and the claims made about specific vitamins, supplements or other items or procedures on or through this website have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or doctor or any information contained on or in any product label or packaging. As always, please consult with a licensed doctor or physician before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a problem.